Payment Policy
Eligibility
- Refunds are only issued for:
- Incorrect/In-proper orders
- Food quality issues
- Service failures
Non-Refundable Items
- Custom menu items
- Perishable goods once delivered
- Partially consumed food
Timeframe
- Refund requests must be submitted within 24 hours of the event.
Process
- Submit a written request with order details and issue description.
- Refunds processed within 03-05 business days via original payment method or store credit.
Exceptions
- Medical emergencies or natural disasters may qualify for rescheduling or partial refund.
Contact Information